CRM for Boutique Event Agency
A lightweight CRM that helped an event agency stay organized, responsive, and profitable.
Web
PlatformGreat Britain
CountryEvent Services
Industry4
Size of the team4 months
Project duration2023
CompletedBusiness need_
The agency was growing fast but was buried under disorganized tools. They needed a system that worked like a digital project manager.
Challenges and Objectives_
The real win wasn’t just saving time — it was closing deals faster and feeling in control.
Create a simple UX usable by a non-technical team.
Enable quick filtering of leads by budget and timeline.
Ensure data privacy for corporate/VIP event clients.
Technologies_
React
PostgreSQL
Python
SendgridResults_
We built a CRM that replaced cluttered spreadsheets with a central hub for leads, bookings, and follow-ups — designed for fast-moving event teams.
Streamlined 100+ monthly inquiries into a clean, visual pipeline.
Automated follow-ups helped increase booking conversions by 27%.
Team saved 12+ hours/week previously spent on manual tracking.
Mobile-friendly UI allowed on-the-go access during event setups.
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